Licensing & refunds
A plain-language explanation. The agreement shown at checkout governs your purchase.
Desktop device licensing
Paste your BME purchase credential into the desktop application’s license panel. The first activation verifies the order online and issues a BM2 license bound to that device. The device private key stays on your computer. Once activated, the license can be verified offline during its validity period. Personal Pro covers one device; Team covers up to five. Repeating activation on the same device does not use another seat. Clearing the license does not release a seat. For a device change, contact the seller with your order ID. Reinstalling the operating system or deleting application data may require reactivation. Test and production credentials are separate. When a license expires, the app returns to Basic and retains your projects.
What the editions include
Basic is free forever: basic props, characters and manual static cameras, up to 20 objects / 3 shots, complete project saving, preview and marked 720p review videos. Personal Pro: one device, full scenes and assets, keyframes, paths, advanced cameras, dialogue, creative tools, MCP automation and professional delivery, with 1080p unmarked paid exports. Team: Pro features for up to five devices. Shared project and asset files do not imply a hosted real-time collaboration service.
Permitted use and restrictions
You may create any number of commercial projects, including short dramas, advertisements, music videos and educational videos. Your project outputs belong to you; no revenue share is due to us. Use is limited to the licensed device allowance. You may not resell, rent or distribute the application or license credentials, bypass license checks, remove required export marks, or publish credentials in chats, drives or repositories.
Trial, expiration and renewal
Claim a one-time 7-day Pro trial online in the app. It starts when successfully claimed and requires online verification at each launch and every 5 minutes while running with marked exports. Reinstalling does not restart it. Existing 14-day trials keep their original expiry. No automatic charges. After a trial or license expires, Basic features remain available and existing projects and exports are retained. Check the app for your expiration date and the purchase page for available renewal options.
Refunds
License credentials are digital goods. Once sold and delivered, they are not eligible for change-of-mind refunds, whether activated or not. Non-delivery, duplicate or incorrect charges, and refunds required by applicable law are handled under applicable law and Dodo Payments rules. If a serious software defect prevents use, contact us for case-by-case resolution, which may include a fix, replacement credential or refund. Provide your order ID when requesting help. This policy applies to future orders; existing orders retain the terms in effect at purchase. Statutory consumer rights are unaffected.
Invoices
If you need an invoice, provide your order ID and invoicing details to support. The type of invoice or receipt available depends on the payment provider and applicable local requirements.
Data and privacy
Scene editing, playback and core exports work locally. Purchasing, first-time activation and claiming, restoring and verifying the one-time trial at launch and while running require an internet connection. Trial eligibility uses a product-specific hash of a system device identifier; the server stores this hash, trial dates and the legacy-trial flag, never the raw identifier, project or private key. The trial requires online verification at each launch and every 5 minutes while running. If verification fails, Basic remains available. Paid Pro works offline after first activation. Optional AI chat connects to your chosen model provider with your own API key; relevant prompts and scene information are sent to that provider. Update checks also use the network when enabled. See the <a href="/en/privacy/">full Privacy Policy</a> for data uses, retention, service providers and requests. Projects and autosaves are stored locally. Back up editable files yourself; deleting application data can remove local saves. Activation submits device authorization information, not your project or private key.
Responsibility and limitations
The software is provided as is. We work to maintain usability but do not promise defect-free or uninterrupted operation. You are responsible for the rights and compliance of your output, including source assets, likenesses and destination-platform rules. Runtime, graphics-driver, operating-system and third-party service changes are outside our control. To the extent permitted by law, liability is limited to the amount paid for the relevant license.
Updates to these terms
Previously issued licenses remain valid under the terms that applied when issued. This English page describes the same licensing scope as the Chinese website; it does not grant additional rights. Updated 30 September 2026.
Start with your first shot
Claim a one-time, 7-day Pro trial online in the app. Online verification is required at each launch and every 5 minutes while running, with marked trial exports. Basic remains available if verification fails. Basic scene building, preview and project saving remain free forever.